Strategy & Consulting

Signs Of A High-Performance Team

March 28, 2018

Stuart Arthur

Chief Technology Officer

Consumers are inundated with ads, so it’s vital that your ad catches the eye and immediately grabs interest.

We often hear ‘high-performance’ but what does it mean and what does a high-performing team do.

Let’s assume a vision, roadmap, and a surrounding culture that is progressive and forward thinking is already in place.

The recipe:

  • Great blend of skills, experience, and ability to be cross-functional (DevOps, Testing, Engineers, and UX/Design)
  • A servant leader with vision who supports and creates the right conditions for performance
  • A business/product rep who knows the customers, market and product and can translate this into stories
  • Some experienced tech leaders and emerging talent, lots of diversity — male/female etc.

The behaviours/characteristics:

  • Delivering value to customers little and often
  • Automating everything possible (testing, deployments, tooling etc.)
  • Following a fluid Kanban approach — tackling things in near/real-time
  • High amounts of trust and support (empowerment)
  • Lots of co-creation and pairing around complex issues
  • Swarming as a group around sticky problems
  • Always learning and introducing improvements (inspecting and adapting)
  • Pushing information to leadership as required
  • Utilising near/real-time data to determine performance and service health
  • Challenging and not simply saying yes to requests
  • Putting quality before anything else, but being pragmatic about delivery
  • Independent but aligned to the wider organisation (knowledge curation)
  • Give back to the industry and prob tackling side projects

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